Latest News

NEW: We now have guidance from HM Treasury that the owner-manager of a business may continue to undertake statutory duties while they are furloughed. Full details here.

NEW: For a clear overview of all support available, who is eligible and what you have to do, see A Brief Guide to Support for Businesses and Self-Employed Affected by the Coronavirus Crisis

Artisan Office Updates

  • We are currently operating a full service.
  • Despite the corinavirus we can still e-meet with you or speak to you on the telephone. Call us or email us in your usual way.
  • We continue to be fully staffed.  This may change and we may have a slower response time if that happens.  
  • We continue to make sure that we meet filing deadlines to complete your accounts, tax returns, VAT, payroll and other requirements.

COVID-19: Latest Updates for Businesses and the Self-Employed

Coronavirus Uncertainty: Ways We Can Help

We are committed to being available to support you to the best of our ability. In times like this, we all need to pull together. If you need anything, please let us know. For example, here are some of the ways we can help:

  • Help with cashflow forecasting to see when the pinch-points will happen for your business
  • Help you find cost-effective finance to see you through this difficult trading period
  • Support you to negotiate time to pay agreements with HMRC for your tax bill
  • Do your bookkeeping to help you get your records straight so you can take an informed decision for what to do for your business. (If you can scan and email your documents, we can process them for you)
  • Help you access tax rebates you may have been putting off, such as R&D Tax Credits.
  • A sounding board – we know that being a business owner in tough, uncertain times is not easy. So remember, we are there to listen and where appropriate, give advice. Call us or email at [email protected] to book an appointment.
  • When you’re ready we can discuss ways to make your business more resilient going forward.

Richmond Council has said they will not take enforcement action if residents are temporarily unable to pay their council tax. If that is your situation, contact your local council to come to an agreement.

NEW: The government has introduced extra protection for businesses with a ban on eviction for commercial tenants who miss rent payments. You must agree this with your landlord and you will still be expected to pay all rent due at a later date.

NEW: Financial assistance for employers unable to pay statutory redundancy payments

HMRC Phone Number: 0800 015 9559

HMGovernment Business Support Page

Citizen’s Advice Page for guidance if you cannot pay your bills.

Ofgem have a page offering advice if you cannot pay your energy bills

NEW: Clearly explained furloughing guidance from ICAEW

Local Resources

Many of our clients are local to the Richmond area. Sarah Olney’s office has begun a list of local resources. As we hear of others in the wider area we will link to them, let us know if you know of any by emailing us.


Most people are just trying very hard to work out their personal safety and business resilience at the moment. But if you are able to and would like to help others in the community there are ways you can. Locally we know of Richmond Council for Voluntary Service

We really are all in this together and if there is any way that we can help, please get in touch. Equally, we’d love to hear your stories of creative and innovative ways you are responding to the crisis.

Email us or give us a call on 020 8819 8762